Support

Questions about pickups, deliveries, your subscription, or your account? Drop us a note and we'll reply within one business day. You can also email us directly at support@getboxie.com.

Send us a message

Beta customers and partners — use this form for the fastest response. We read every message.

We'll reply here. Use the email on your Boxie account if you have one.

10 more characters needed

Common questions

How do I reschedule a pickup?
Open the Boxie app, tap the pickup, and choose Reschedule. You can adjust up to 2 hours before the scheduled window.
Where do you serve?
Boulder County, Colorado — Longmont and surrounding zip codes. The app will tell you if your address is in the service area.
Need to delete your account?
Use our account deletion form or email us at the address above.

Mailing address

Boxie Inc.
Longmont, Colorado